Introduction

Peacebuilding and Labour Relations is a transformative training program designed to strengthen conflict resolution capacity, workplace harmony, social dialogue, and sustainable industrial relations systems. Peacebuilding and Labour Relations Training Course equips participants with practical tools to foster peaceful coexistence, negotiation competence, mediation skills, and inclusive decision-making frameworks aligned with SDG 16 (Peace, Justice, and Strong Institutions) and global labour standards.

The program integrates modern approaches such as interest-based negotiation (IBN), alternative dispute resolution (ADR), restorative justice, emotional intelligence in leadership, and ESG-driven workplace governance. Participants will gain hands-on skills to manage workplace tensions, build trust between employers and employees, and implement sustainable peacebuilding frameworks in labour environments. The training also emphasizes social cohesion, inclusive dialogue, and proactive conflict prevention strategies to support long-term organizational stability and productivity.

Programme Curriculum

Peacebuilding and Labour Relations Training Course

Introduction

Course Duration

5 days

Course Objectives

Strengthen conflict resolution and mediation skills in workplace environments
Enhance understanding of labour relations systems and industrial harmony frameworks
Build capacity in collective bargaining and negotiation strategies
Develop competencies in alternative dispute resolution (ADR) mechanisms
Promote workplace peacebuilding and social cohesion strategies
Improve grievance handling and dispute settlement procedures
Strengthen knowledge of ILO labour standards and compliance frameworks
Enhance emotional intelligence and communication in conflict situations
Support implementation of restorative justice in labour relations
Foster trust-building between employers, unions, and employees
Integrate ESG and sustainability principles in workplace governance
Reduce workplace violence, strikes, and industrial unrest
Promote inclusive dialogue and participatory decision-making systems

Target Audience

Human Resource Managers and HR Officers
Trade Union Leaders and Representatives
Labour Relations Officers and Industrial Relations Specialists
Government Labour Inspectors and Policy Makers
Organizational Leaders, Supervisors, and Team Managers
NGO Staff working in Peacebuilding and Governance
Mediators, Arbitrators, and Legal Practitioners
Corporate ESG, Compliance, and Sustainability Officers

Course Modules

Module 1: Foundations of Peacebuilding and Labour Relations

Concepts of peacebuilding, labour relations, and industrial harmony
Historical evolution of workplace conflict systems
Key actors: employers, employees, unions, government
Drivers of workplace conflict and instability
Introduction to SDG 16 and workplace peace frameworks
Case Study: Factory labour strike resolved through structured dialogue in a manufacturing sector

Module 2: Conflict Analysis and Workplace Diagnostics

Conflict mapping and stakeholder analysis
Root cause analysis of labour disputes
Early warning systems for workplace tensions
Power dynamics in labour relations
Tools for conflict risk assessment
Case Study: Public sector wage dispute escalation analysis and resolution planning

Module 3: Negotiation and Collective Bargaining

Principles of interest-based negotiation (IBN)
Collective bargaining frameworks and agreements
BATNA (Best Alternative to Negotiated Agreement) strategies
Salary negotiation and wage dispute resolution
Multi-party negotiation simulations
Case Study: Successful collective bargaining agreement in a unionized transport sector

Module 4: Mediation, Arbitration, and ADR Systems

Alternative Dispute Resolution (ADR) models
Role of mediators and arbitrators
Designing grievance redress mechanisms
Neutral facilitation techniques
Legal frameworks governing labour disputes
Case Study: Mediation of teacher strike through government-led arbitration panel

Module 5: Workplace Communication and Emotional Intelligence

Conflict-sensitive communication strategies
Emotional intelligence in leadership
Active listening and empathy building
Managing difficult conversations
De-escalation techniques in workplace disputes
Case Study: Corporate HR intervention preventing escalation of inter-department conflict

Module 6: Labour Law, Compliance, and ILO Standards

National labour law frameworks
International Labour Organization (ILO) conventions
Worker rights and employer obligations
Compliance audits and enforcement mechanisms
Ethical labour practices and governance
Case Study: Labour compliance audit in export manufacturing industry improving working conditions

Module 7: Restorative Justice and Peacebuilding in Workplaces

Principles of restorative justice
Healing workplace relationships after conflict
Reconciliation and trust rebuilding strategies
Dialogue circles and participatory approaches
Psychological safety in organizations
Case Study: Post-conflict reconciliation in a mining company after violent strike action

Module 8: Sustainable Labour Relations and ESG Integration

ESG (Environmental, Social, Governance) in labour systems
Sustainable workforce management strategies
Inclusion, diversity, and equity in labour relations
Long-term peacebuilding frameworks
Monitoring and evaluation of workplace peace systems
Case Study: ESG-driven transformation improving labour relations in multinational corporation

Training Methodology

This course employs a participatory and hands-on approach to ensure practical learning, including:

Interactive lectures and presentations.
Group discussions and brainstorming sessions.
Hands-on exercises using real-world datasets.
Role-playing and scenario-based simulations.
Analysis of case studies to bridge theory and practice.
Peer-to-peer learning and networking.
Expert-led Q&A sessions.
Continuous feedback and personalized guidance.

Register as a group from 3 participants for a Discount

Send us an email: info@fineskilltrainingcenter.org or call +254769199797

Certification

Upon successful completion of this training, participants will be issued with a globally- recognized certificate.

Tailor-Made Course

We also offer tailor-made courses based on your needs.

Key Notes

a. The participant must be conversant with English.

b. Upon completion of training the participant will be issued with an Authorized Training Certificate

c. Course duration is flexible and the contents can be modified to fit any number of days.

d. The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and A Certificate upon successful completion of Training.

e. One-year post-training support Consultation and Coaching provided after the course.

f. Payment should be done at least a week before commence of the training, to Fineskill Training Center account, as indicated in the invoice so as to enable us prepare better for you.

Skills & Software Covered

Conflict resolution mediation skills dialogue facilitation reconciliation strategies

Programme Fee

Duration: 5 Days

Method: Online or Physical

Online Price: $1,000

Physical Price: $1,500

Certification: Accredited Certificate

View Available Dates 📄 Download Course Outline (PDF)

Available Sessions

Location

Month

Year

Sep 21 2026

21 Sep — 25 Sep 2026

💻 Online / Virtual session

Online $1,000